Effective Date: [December 23, 2024]
YPBB Entertainment is committed to providing a seamless shopping and delivery experience for our customers. This Shopping and Delivery Policy outlines the terms and conditions for purchasing and receiving products from our online store, available at www.ypbbent.com.
1. Order Processing
- Order Confirmation: Once your order is placed, you will receive a confirmation email containing order details and payment status.
- Processing Time: Orders are processed within 1-3 business days, excluding weekends and public holidays.
2. Delivery Options
- Standard Shipping: Estimated delivery time is 5-7 business days.
- Express Shipping: Estimated delivery time is 2-4 business days.
- International Shipping: Available for select locations, with delivery times varying by region (typically 10-15 business days).
3. Shipping Charges
- Shipping charges are calculated based on the delivery location, weight, and shipping method selected at checkout.
- Free shipping is available for orders above ₹[Insert Amount] within India.
4. Delivery Partners
We partner with reliable courier services to ensure timely and safe delivery. Tracking details will be shared via email or SMS once your order is shipped.
5. Delivery Policy
- Delivery Address: Customers must provide a complete and accurate delivery address. YPBB Entertainment is not responsible for delays due to incorrect addresses.
- Missed Deliveries: If delivery attempts fail, customers may contact the courier service to reschedule. Undelivered items will be returned to us, and reshipping charges may apply.
6. Custom Duties and Taxes (For International Orders)
For international deliveries, customers are responsible for any applicable customs duties, taxes, or fees imposed by the destination country.
7. Order Tracking
You can track your order using the tracking ID provided in your shipping confirmation email.
8. Returns and Refunds
Refer to our Return and Refund Policy for details on eligibility and procedures for returning products.
9. Contact Us
For queries related to your order or delivery, please contact us:
- Email: support@ypbbent.com
YPBB Entertainment reserves the right to update this policy as needed. Ensure you review the policy at the time of purchase.
